Deleting your account

How to Delete Your Qwizee Account

Last Updated: October 28, 2025

At Qwizee, we respect your privacy and your right to control your personal data. If you wish to permanently delete your account and all associated information, we’ve made the process simple and straightforward.

⚠️ Important: What You Should Know Before Deleting

Before proceeding with account deletion, please be aware:

  • Account deletion is permanent and irreversible
  • All your test history and previous attempts will be deleted
  • Your progress tracking and performance analytics will be removed
  • Your points balance will be permanently lost
  • Any purchased points or subscriptions cannot be refunded after deletion
  • You will not be able to recover this information once deleted

If you’re experiencing issues with the app or have concerns, please consider contacting our support team first. We’re here to help!

The quickest way to delete your Qwizee account is directly through the mobile app:

Step-by-Step Instructions:

  1. Open the Qwizee app on your Android device
  2. Log in to your account using your credentials
  3. Open the navigation menu by tapping the menu icon (☰) in the top-left corner
  4. Navigate to Settings from the menu options
  5. Scroll down and tap on “Delete Account”
  6. Read the warning message carefully to understand what will be deleted
  7. Tap “I Understand, Delete My Account” to proceed
  8. Confirm your decision in the final confirmation dialog
  9. Your account will be deleted immediately and you’ll be logged out

Once completed, all your data will be permanently removed from our systems, including:

  • Your user profile and login credentials
  • All quiz attempts and test results
  • Progress history and performance statistics
  • Points balance and transaction history
  • Any preferences or settings

Method 2: Request Account Deletion via Email

If you’re unable to access the Qwizee app or encounter any issues with the in-app deletion process, you can request account deletion by contacting our support team.

Email Request Instructions:

Send an email to: support@qwizee.com

Subject Line: Account Deletion Request

Email Body Should Include:

  • Your full name
  • The email address associated with your qwizee account
  • A clear statement that you wish to delete your account
  • (Optional) Reason for deletion to help us improve our service

Sample Email Template:

textSubject: Account Deletion Request

Dear qwizee Support Team,

I am writing to request the permanent deletion of my qwizee account.

Full Name: [Your Name]
Registered Email: [your.email@example.com]

Please delete my account and all associated personal data in accordance with applicable data protection regulations.

Thank you for your assistance.

Best regards,
[Your Name]

What Happens Next?

  • Our support team will verify your identity to ensure account security
  • We will process your deletion request within 48 hours of receiving your email
  • You will receive a confirmation email once your account has been successfully deleted
  • All your personal data will be permanently removed from our systems

Data Retention and Privacy

GovQuiz is committed to protecting your privacy and complying with all applicable data protection laws, including:

  • Google Play User Data Policy
  • General Data Protection Regulation (GDPR)
  • Information Technology Act, 2000 (India)

When you delete your account:

  • Your data is immediately removed from our active databases
  • Backup systems are purged within 30 days
  • We do not retain any personally identifiable information
  • Anonymous analytics data may be retained for service improvement purposes

Frequently Asked Questions

Can I recover my account after deletion?

No. Account deletion is permanent and cannot be undone. Once deleted, you cannot recover your test history, points, or any other data.

Will I receive a refund for purchased points?

Account deletion does not automatically trigger refunds. If you have unused purchased points, please contact support@qwizee.com before deleting your account to discuss refund options.

How long does the deletion process take?

  • In-app deletion: Immediate (instant)
  • Email request: Within 48 hours

What if I just want to take a break?

If you’re not sure about permanently deleting your account, consider simply logging out and taking a break. Your data will remain secure, and you can return anytime.

Can I create a new account with the same email after deletion?

Yes. Once your account is deleted, you can create a new account using the same email address. However, you will start fresh with no previous data.

Need Help?

If you have any questions about account deletion or need assistance with the process, please don’t hesitate to contact us:

Email: support@qwizee.com

Response Time: We typically respond within 24-48 hours

Privacy Policy

For more information about how we handle your data, please review our Privacy Policy.

Qwizee- Your trusted partner for Government Exam preparation

Download
Download